Status Page Service

Keep Customers Updated on Downtime and System Health

Provide real-time updates on outages and maintenance with customizable Status Pages to reduce confusion, improve transparency, and maintain customer confidence

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The leading status page platform for business continuity

Status Pages empowers your business, support, operations and DevOps/SRE teams to provide real-time updates to stakeholders, prevent your brand reputation from being tarnished and ensures business compliance.

Built & Optimized by Incident Managers

Incident managers understand the crucial importance of a dependable Status Page. We’ve optimized our Status Page to ensure the best user experience and seamless user flows. No fumbling the football during critical events.

Designed for Real-World Communication

In the fast-paced world of incident management, a clear and effective Status Page is paramount. A well-designed Status Page is not just a tool; it’s your communication lifeline during incidents.

Powerful & Expanding Integrations

Our powerful and expanding integrations connect with a wide array of services, allowing you to streamline your operations and enhance your incident communications workflow.

Showcase Service Availability

Maintaining transparency about service availability is crucial for building and sustaining customer trust. Our Status Page can provide real-time updates on service status, ensuring your users are always informed on service availability.

Minimize Downtime Impact

Downtime can be incredibly costly for any business - up to $5600 per minute. Downtime will happen but proper incident communication can save your business from poor reputation and impact customer trust.

Manage 3rd Party Outages

Status Page helps you manage and communicate the status of third-party dependencies. By providing real-time updates on third-party service disruptions, you can keep your customers informed and reduce uncertainty during outages.

Provide Customer Transparency & Build Trust

Status Page built with your customers in mind. Whether you prefer using our user-friendly status pages or integrating with your existing tools customer visibility is critical. With the our Status Page, you can provide crucial customer transparency and build customer trust in your brand, product and service.

Show current & future customers your reliability and back it up with real data on availability
Multiple Access Control Options for customers; including SSO and local authentication
Enable truly multi-tenant secure visibility
Build trust with customers showing true SLAs and Uptime
Fully personalized design
Complete visibility and full transparency

Private Status Pages

Stay in control during incidents providing private updates securely to all employees on outages with one reliable website monitoring platform.

Get real-time status information
Keep updates private and secure to employees
Setup a private page for specific customers access, leveraging advanced access control
One reliable source of information to refer to
Third-party status page integration
Reduce costs for support, help desk and separate tools
Scheduled maintenance windows with shareable secured status pages

Public Status Pages

Improve user-experience of your audience by timely informing them of any unexpected outages. Effortlessly manage security incidents by hosting public status pages on your own domain.

Reduce incident-related support ticket creation, by 50%
24x7 reliable communication to customers & stakeholders
Build trust with a secure incident management platform
Seamless integration with Slack, SMS and RSS
Fully custom tailored page customizations

Subscription & Communication Management

Managing subscriptions on a Status Page is crucial to keep users engaged. Status Page supports many outbound channels for integrations and communication. Effective communication during incidents is essential to keep users informed and aware of status and impacts to incidents and maintenance events.

Create user profiles that allow users to manage their subscription preferences.
Users should be able to easily opt in or opt out of different types of notifications.
Regularly update the status of ongoing incidents.
Notify users when an incident is resolved. Include a summary of the issue and the steps taken to resolve it.
Notify users about the date, time, and expected impact of the maintenance.

FAQs

What is a Status Page and why do I need it?

A Status Page is a specialized web interface that offers real-time insights into the operational health of a product or service. Serving as a central point for users & customers of your service, it showcases service uptime, active incidents and scheduled maintenance. By increasing your transparency, it fortifies user trust and reduces the volume of support tickets during outages, underscoring the dependability of your service.

How does the Status Page work and what information does it display?

The Status Page continuously monitors the health of your systems, applications, and infrastructure. It displays various components such as service uptime, response times, incident history, and the overall status (operational, degraded performance, or outage). Users can subscribe to real-time updates to receive instant notifications about any service disruptions. Additionally, the Status Page includes postmortem reports, detailing the root cause and resolution steps for past incidents.

Can I customize the Status Page to match my brand's look and feel?

Yes, Uptime Status Page offers customization options to match the status page with your brand's identity. You can customize the page layout, colors, logos, and other visual elements to create a seamless user experience. This branding feature ensures that your status page aligns with your overall website or application design, reinforcing your brand's image even during periods of service disruptions.

What is the difference between Private and Public page types?

The Private Status Page is vital for communicating audience-specific or sensitive updates to internal users. It integrates features like SSO, private logic, and Uptime user authentication, catering to various security requirements. Our Public page offers global, unrestricted visibility of your service status to users anywhere in the world to ensure continuous visibility.

What type of Authentication do you support on Private Status Pages?

Our Private Status pages set the industry standard by offering cutting-edge authentication options, championing a security-first approach for our customers. We support SSO, Local Users, and Uptime Account access controls.

Do you have support for interacting with the Status Page via API?

Yes, we develop all of our services in a API first model. Our Status Page has full API support to manage incidents through automation tools, integrations and custom tools.

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